Returns Policy


RETURNING ITEMS PURCHASED IN STORE

Can I return my item(s)?

  • Yes, goods must be returned in store with original receipt within 7 calendar days for a full refund.
  • All goods returned unmarked/undamaged/unused/unopened within 7 calendar days of original purchase are entitled to a full refund in the form of the original purchase payment e.g. cash/credit card.
  • After 7 calendar days and up to a maximum 28 calendar days all goods returned unmarked/undamaged/unused/unopened are entitled to a credit note to the value of return.

Due to health and hygiene standards we are unable to accept a refund or exchange for earrings.

* NO RECEIPT NO RETURNS *


RETURNING ITEMS PURCHASED ONLINE

Returning by post

All goods returned unmarked/undamaged/unused/unopened within 28 calendar days of original purchase are entitled to a full refund.

- If you used guest checkout and don't have an account created with us, simply:

  1. Complete the returns form online - you can find this here: Returns Form
  2. Complete the returns form that came with your parcel and include in package
  3. Repackage the goods in the original packaging (or a suitable alternative) making sure to include the return form
  4. Send your parcel to the address below
We always advise that you obtain a proof of postage.


Noones of Maghera - Returns Department

90 Main Street

Maghera

BT46 5AF

Northern Ireland


- If you created an account with us, simply log in and follow the steps below to return your item:

  1. Click on 'My Account'
  2. Order History
  3. View the order you wish to return
  4. Click the red arrow 'return'
  5. Complete returns form online
  6. Complete the returns form that came with your parcel and include in package
  7. Repackage the goods in the original packaging (or a suitable alternative) making sure to include the return form
  8. Send your parcel to the address below

We always advise that you obtain a proof of postage.


Noones of Maghera - Returns Department

90 Main Street

Maghera

BT46 5AF

Northern Ireland


Faulty Goods


All faulty goods will be dealt with in accordance with our suppliers Terms & Conditions.